Delivery & Returns
Marintech Marketing delivers all stocked items within 1 to 3 working days. Courier costs are stated at the check-out with free for orders above $200. We deliver anywhere in Singapore, with the exception of offshore islands and restricted zones. (See full list below)
Orders are delivered between 9am and 5pm, Mon to Fri, not including public holidays. If orders are undelivered during the first try, our courier will contact you to arrange another delivery attempt. We will attempt delivery up to 3 times before returning your order to the warehouse. If you require additional delivery after that, another round of courier fees will have to be charged. Exceptional circumstances beyond our control such as bad weather or courier delays may cause your order to take longer to deliver.During peak season and sale periods, delivery may take a few more days.
Our policy lasts 7 days. If 7days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods cannot be returned. We also do not accept products that are hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Downloadable software products
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 7 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 101 Kitchener Road, #02-14 Jalan Besar Plaza 208511, Singapore
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 101 Kitchener Road, #02-14 Jalan Besar Plaza 208511, Singapore
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.Fri
We do not deliver to the following Restricted Zones:
|99958 Resort World at Sentosa||109679 Resort World at Sentosa (OFFICE)|
|109680 Defence Technology Tower A||109681 Central Manpower Base (CMPB)|
|109682 Defence Technology Tower B||117386 Defence Technology Tower B|
|117536 1, Pulau Ular||117605 Power Grid|
|117630 Stockport Road||118326 Tanjong Berlayer Camp|
|129817 Clementi Camp||139302 Ayer Raja Camp|
|149051 Special Operation Command||149373 Queenstown Remand Centre|
|178880 Parliament House||248843 Tanglin Camp|
|307987 IRAS||2367833 Mount Vernon Camp|
|397970 Guillemard Camp||2417902 Kaki Bukit Prison School|
|465556 Bedok Camp||2478937 Singapore Prisons Quarters|
|478969 Bedok Reformative Training Centre||2498760 Changi Exihibition Centre (Airbase)|
|498761 Changi Exihibition Centre (Airbase)||2498802 1 Changi North Way|
|498819 Changi Naval Base||2498834 Tanah Merah Prison|
|499611 8 Changi North Way||2506969 Changi Prison Complex Cluster B|
|507087 Selarang Camp||2507093 Changi Camp|
|507709 Changi Prison Complex Cluster A||2508487 Hendon Camp|
|509863 Changi Airbase||2509927 Trent Engine Overhaul Complex|
|509928 SIA Engine Test Centre||2509932 Trent Engine Overhaul Complex|
|528765 21 Tampines North Drive 2||2534257 Paya Lebar Airbase|
|567754 Amoy Quee Camp||2578775 601, Island Club Road|
|596302 Maju Camp||2596472 Police KINS Training Camp|
|609278 Shell||2609412 Vobak Building|
|609831 Caltex Jalan Buroh 1 Service Centre||2619110 Jurong Port|
|619523 ST Kinetics||2628054 29, Tanjong Kling|
|628398 Tuas Naval Base||2628439 Tanjung Gul Camp|
|629122 Jurong Shipyard||2629351 50, Gul Road|
|629353 Keppel Shipyard (Gul)||2629888 Keppel Shipyard|
|637559 Pasir Laba Camp||2637607 Tuas Power Station|
|638357 Jurong Camp I||2638361 Jurong Camp II|
|638364 SAFTI Military Institute||2638501 ST Marine|
|638709 15, Tuas Crescent||2638717 23, Tuas Crescent|
|667988 Bukit Gombak Camp||2669638 Hillview Camp|
|669642 Gombak Base HQ||2669644 Gombak Base|
|669645 Ministry of Defence||2669646 Bukit Panjang Camp|
|688248 Kranji Camp III||2688253 Police Dog (K9) Unit|
|688255 Mowbray Camp||2688256 Kranji Camp II|
|688257 Kranji Camp||2688793 Stagmont Camp|
|689953 Keat Hong Camp II||2689954 Keat Hong Camp|
|698956 Tengah Air Base||2708972 Murai Camp|
|708976 Lim Chu Kang Camp II||2718919 Sungei Gedong Camp|
|729753 Mandai Camp||2729754 Mandai Camp II|
|729756 Mandai Hill Camp||2738103 Woodland Check Point|
|738203 Woodland Check Point||2738406 60 Woodlands Industrial Park D|
|738700 Woodland Check Point||2757618 Sembawang Camp|
|757621 Chong Pang Camp||2757752 Sembawang Airbase|
|757753 Khatib Camp||2757758 Dieppe Barracks|
|758103 Senoko Power Station||2759907 Senoko Incineration Plant|
|759945 Admiralty West Prison||2759956 Sembawang Shipyard|
|759956 Sembawang Wharf||2759957 Sembawang Prison|
|769194 4 Lorong Chencharu||2778895 Nee Soon Camp|
|778900 Nee Soon Camp (Leo North)||2779914 Nee Soon Camp (SCDF)|
|797792 Seletar Airport Passenger Terminal||2797809 Seletar Airport|
|819658 Changi International Airport Services||2819659 SATS Inflight Catering Centre 1|